September 4, 2009 Wall Street Journal Three Best Ways to Convert Web Traffic Into Sales By Raymund Flandez Read Now

October 3, 2008 TMCnet LiveChatComparison.com Offers New Study Read now

October 27, 2008 TMCnet Halloween is More Than Ghost and Goblins, It's BoldChat's LiveChat By Jessica Kostek Read now

October 30, 2008 Practical eCommerce Interactive Chat Improves Sales, Customer Service By Jennifer D. Meacham Read Now

January 1, 2009 Electronic Retailer Let's Chat By Steve Castro-Miller Read Now

January 2, 2009 Practical eCommerce The PeC Review: Boldchat is An Easy-to-Use Live Chat Solution That May Improve Sales by Armando Roggio Read Now

January 6, 2009 RIS News How to Select Live Chat Technologies and Services By Tim Smith Read Now

February 1, 2009 Internet Retailer The Match Game: Five tips for finding the live chat vendor that's right for your e-commerce site. By Don Davis Read Now

February 27, 2009 Internet Retailer Shoppers who have used live chat prefer sites that offer it, study shows Read Now

March 12, 2009 Internet Retailer ApplianceZone.com removes phone number from its site, relies on live chat Read Now

March 13, 2009 TMCnet BoldChat Technology Increasingly Important to Businesses, Survey Says By Raju Shanbhag Read Now

March 18, 2009 Target Marketing 4 Tips for 'Chatting' Up Shy Customers By Heather Fletcher Read Now

March 19, 2009 TMCnet Bravestorm Study: Consumers Enjoy Live Chat By Brendan B. Read Read Now

March 26, 2009 TMCnet BoldChat Study Rates Effectiveness of Live Chat By David Sims Read Now

March 30, 2009 TMCnet Live Chat Helps Create Brand Loyalty and Repeat Customers, Says Report By Nitya Prashant Read Now

April 1, 2009 Internet Retailer Survivor: E-retail By Don Davis Read Now

April 07, 2009 TMCnet Survey Results Lead to Live Chat Best Practices By Anamika Singh Read Now

April 7, 2009 Internet Retailer 20% of visitors using live chat at Abt.com make online purchases Read Now

April 7, 2009 RIS News Tips for Enhancing Live Chat Effectiveness By Christina Zarrello Read Now

April 21, 2009 Internet Retailer Bravestorm unveils click-to-call for small retailers Read Now

April 22, 2009 DMNews Bravestorm releases click-to-call software for SMBs By Mary Elizabeth Hurn Read Now

April 27, 2009 Get Elastic Study Finds 76% Want to Chat About Checkout Problems by Linda Bustos Read Now

May 1, 2009 Internet Retailer Anything can happen Online retailers are faced with a highly unpredictable 2009 holiday season, but they're not paralyzed by fear. Instead, they're betting on varying ways to appeal to skittish consumers. By Bill Siwicki Read Now

May 13, 2009 Website Magazine Click-To-Call Poised for Growth By Peter A. Prestipino Read Now

May 20, 2009 MarketingProfs The Deep Pockets of Chatters Read Now

June 1, 2009 Web Wholesaler LCE survey Read Now

June 10, 2009 Call Centre Clinic Secret Shopper Read Now

June 10, 2009 Integrated Solutions for Retailers Secret Shopper Read Now

June 12, 2009 CustomerThink Bold Software name change news Read Now

June 17, 2009 Information Engineer BoldChat Premier Read Now

June 23, 2009 eCommerce Guide Secret Shopper Read Now

June 23, 2009 TMCnet SalesForce news Read Now

June 28, 2009 Small Biz BoldCall Express (blog) Read Now